Privacy Policy for NeckCare Pro

1. Information We Collect

Personal Information

• Health and Fitness Data: Pain levels, symptoms, exercise progress, and assessment responses
• Usage Data: App usage patterns, exercise completion rates, and feature interactions
• Device Information: Device type, operating system version, and app version
• Contact Information: Email address (when you contact support)

Automatically Collected Information

• Analytics Data: App performance, crash reports, and usage statistics
• Subscription Information: Subscription status and transaction history (processed by Apple)

2. How We Use Your Information

We use collected information to:

• Provide personalized exercise recommendations
• Track your progress and pain levels over time
• Improve app functionality and user experience
• Ensure proper subscription management
• Provide customer support
• Send important updates about the app
• Analyze usage patterns to improve features

3. Data Storage and Security

• Local Storage: Health data is primarily stored locally on your device
• Security Measures: We implement industry-standard security measures to protect your data
• No Third-Party Sharing: We do not sell or share your personal health data with third parties
• Data Encryption: All data is encrypted during transmission and storage

4. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Modify or correct your information
• Opt-out of data collection (may limit app functionality)
• Request a copy of your data
• Withdraw consent for data processing

5. Subscription Data

For users with subscriptions, we process the following additional information:

• Subscription status and type
• Purchase dates and renewal information
• Transaction history (processed securely through Apple)

6. Health Data Disclaimer

NeckCare Pro is designed for educational and fitness purposes only. The app is not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with healthcare professionals for medical advice.

7. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: helpneckcare@gmail.com

10. Apple App Store Compliance

This app complies with Apple's App Store Review Guidelines and Data Use policies. Subscription management and payments are handled through Apple's secure payment system.